Use the bucket test before assuming a leak. Fill a bucket with pool water, stand it on a step so the inside and outside levels match, mark both, and leave the pool running normally for 24 hours. If both levels drop by the same amount, it is evaporation which is heavy in a Dubai summer, especially on uncovered, windy or heated pools. If the pool drops further than the bucket, book a leak detection test.

If you want to swim between May and September, yes. Uncovered pool water tracks air temperature, and by mid-summer a Dubai pool sits warm enough that swimming stops being refreshing and chlorine is consumed faster. A chiller holds the water at a set temperature; a reversible heat/chill pump does both jobs - cooling through summer and warming the pool through December to February. Sizing depends on water volume, surface area and how much shade the pool gets.

Yes , MAK installs salt chlorinators and copper-silver ionization systems. A salt pool still sanitises with chlorine, but generates it on site from dissolved salt, so the water feels softer on eyes and skin; ionization reduces chlorine demand further. Conversion needs a survey first: the pump and filter must suit the cell, and tile, grout, coping and any metal fittings need to be salt-tolerant.

When staining, scale or an algae film has bonded to the surface and will not brush off typically every few years, or after a pool has been left standing without circulation. An acid wash strips a fine layer off, so it needs the pool drained and is best scheduled in the cooler months. MAK usually pairs it with re-grouting, since both are done with the pool empty.

No long-term lock-ins MAK's pool and garden agreements run month to month, so you can pause or stop with notice. Service covers most ‘New Dubai’ areas. One-off visits, holiday-home cover and pre-handover cleans for new villas can be booked without an ongoing agreement.

Yes. The Al Quoz Industrial Area 4 showroom on Umm Suqeim Street is open to walk-in customers Monday to Saturday, 9am to 5pm. Stock covers pumps, sand filters, salt chlorinators, robotic cleaners, heaters and chillers, testing kits, chemicals, mosaic tiles and safety equipment from brands including Dolphin, Astral, SACI, Elecro, Ezarri and Lovibond. Selected lines are also on PoolStore.ae.

Yes gardens are half the business. Programs are built per property and cover irrigation and watering schedules, fertilization, weeding, trimming and mowing, pest and disease control, soil turning and replanting or relocating stock. Most villa clients run one combined pool and garden agreements, which keeps both on the same technician round and the same invoice.